The Wisdom of Crowds® Business Intelligence Market Study provides a wealth of information and analysis—offering value to both consumers and producers of business intelligence technology and services.
Using their trademark 36-criteria vendor performance measurement system, the research provides key insights into BI software supplier performance, enabling:
The criteria for the various industry and vendor rankings are grouped into seven categories including:
Organizations of different sizes show similar capabilities in their ability to act on insight coming from data. Among those able to execute “closed loop” information sharing, small organizations are somewhat more able to succeed all or some of the time compared to larger peers. Performance continues to deteriorate faster at larger organizations as the ability to act on insight is often “uncoordinated” and “underleveraged.”
In 2018 (and historically), Dresner team finds that organizations that are successful with business intelligence generally have fewer tools in use, an outcome they associate with strategic intent and engaged leadership.